In this webinar we will explain how customer behaviors are evolving and how to proactively prepare your business in order to turn those challenges into opportunities. You will also learn how to differentiate your business by elevating customer experience as well as how to create meaningful and lasting customer relationships despite demand and eco-system volatility.

Disruption in retail has been a hot topic for several years. The recent COVID crisis accelerated the transformation and reinvention even more. In an environment that is changing at unprecedented speed, one key success factor in retail nevertheless remains the same: Customer Centricity.

Intended audience for this webinar is any professional with merchandising, supply chain or store management role in a retail organization. Who wants to know more about customer behavior changes and clientelling.

This webinar will be held on Wednesday, July 29^th at 10 am Eastern US Time, which is 4 pm Central European Time.