QBCS at Oracle CrossTalk 2026: AI, Innovation & the Future of Retail
Oracle CrossTalk 2026 brought together retailers, Oracle experts, and ecosystem partners for a packed few days of announcements, roundtables, and conversations about where retail technology is heading. As a proud Oracle Partner and sponsor of the event, the QBCS team was front and centre – and we came away energised.
Gabor Tozser, our CEO (far right), joined Jamie Hack from Oracle (far left), Linsey Dyson from Deloitte (left), and Lester Genosas from Accenture (right) on stage for an open panel discussion on where Oracle Retail Marketplace is headed and why it matters.
The Oracle Retail Marketplace launch
The headline announcement of CrossTalk was the unveiling of the Oracle Retail Cloud Marketplace – a curated hub for extensions, integrations, and solutions built on top of Oracle Retail’s platform. We’re thrilled to share that QBCS already has three extensions listed in the Marketplace at launch.
Having three extensions listed in the Oracle Retail Marketplace at launch is a testament to our team’s deep investment in the Oracle Retail ecosystem, and a signal of what’s to come.
The QBCS Xstore for Fuel & Convenience Extension bridges this gap by extending Oracle Xstore’s capabilities to seamlessly integrate with forecourt controllers, pumps, tank gauges, and other station hardware – offering retailers real-time control, visibility, and reporting across the entire forecourt and store operations.
QBCS’s RIB Hospital for OIC extension is a replacement for RICS. Oracle is moving away from its Retail Integration Cloud Service (RICS/RIB) for integrations on it’s Oracle Retail cloud solutions.
AI Regression Test Automation Tool
Stop Re-Testing Manually After Every Oracle Patch. Quarterly Oracle Retail Cloud updates shouldn’t mean weeks of manual regression work. Here’s how QBCS rebuilt end-to-end test automation with n8n and AI agents – turning a painful quarterly ritual into a one-click workflow.
Siddhartha Saran from Five Below (middle), Chad Timm from Oracle (left), and our own CEO, Gabor Tozser (right) sat down for an open panel discussion on Five Below’s transition from RICS to Oracle Integration Cloud
RIB for OIC: our Five Below implementation
Another major highlight from CrossTalk was the presentation of our Retail Integration Bus (RIB) for Oracle Integration Cloud (OIC) implementation, which we delivered for Five Below – one of the fastest-growing value retailers in the United States. This project showcased how modern, cloud-native integration architecture can replace legacy middleware and unlock agility at scale.
The Customer Advisory Board: retailers shaping the roadmap
What makes CrossTalk genuinely distinctive is its coupling with the Oracle Retail Customer Advisory Board (CAB) meetings. These sessions give retailers a direct channel to share operational experiences with each other and with Oracle – and to provide structured input on the future product roadmap. Whether raising current issues that need attention or shaping the direction of upcoming features, the CAB is where Oracle Retail’s evolution truly gets shaped.
For our clients and prospects in retail, this kind of influence over a platform’s direction is invaluable. It’s one of the strongest arguments for being an active part of the Oracle Retail community.
Networking across the full ecosystem
CrossTalk is also simply a great room to be in. Beyond the sessions and announcements, the event offers rare face time with a broad cross-section of the Oracle Retail world – retailers comparing notes, Oracle product teams listening closely, and implementation partners like QBCS connecting with both. The hallway conversations often matter as much as the keynotes.
AI front and centre
If there was a single thread running through every session at CrossTalk 2026, it was artificial intelligence. The conversation has moved well beyond theoretical – retailers are now actively exploring how AI can be woven into Oracle Retail’s integrated solution ecosystem to optimise operations across both planning and execution.
The common theme was using AI not as a bolt-on, but as a capability embedded within a unified, seamlessly connected platform – giving retailers the ability to automate complex processes while still drawing on consistent data and solution logic across all areas of retail operations.
The QBCS team at CrossTalk 2026: Zoltan Juhasz, Annamaria Bereczki and Gabor Tozser
How QBCS is bringing AI to retail operations
CrossTalk 2026 reinforced what we already believe: the Oracle Retail ecosystem is entering a new chapter, with AI, cloud-native integration, and retailer collaboration at the forefront. We’re proud to be part of that journey – as a technology partner, an innovator, and as a team genuinely invested in helping retailers thrive.
If you’d like to talk about any of the topics above – from the Oracle Retail Marketplace extensions to our AI tools – we’d love to connect.
